Australia’s trusted independent immunisation experts

Immunisation specialist services provide specialised immunisation advice and care to clinicians and families. These services have specialised nursing and medical staff to provide clinical advice on immunisation for patients with complex or unusual medical backgrounds or who have had an adverse event following immunisation.

State and territory specialist immunisation services 

This resource has been developed to help immunisation providers access additional advice and specialist immunisation support throughout Australia.

  • New South Wales
    Advice line

    Health professionals are encouraged to contact their local PHU as their first point of contact.

    Tel: 1300 066 055

    Further support:

    NSW Immunisation Specialist Service (NSWISS)

    Tel: 1800 NSWISS (1800 679 477)

    9 am - 5 pm (Mon-Fri)

    Clinics

    The Children’s Hospital at Westmead:

    Sydney Children’s Hospital Randwick:

    John Hunter Hospital

    Adverse events reporting

    A suspected AEFI in NSW should be reported by contacting your local Public Health Unit (PHU). Your PHU will complete the National Adverse Events Following Immunisation (AEFI) Reporting Form and forward it to the NSW Health Immunisation Unit for forwarding to the Therapeutic Goods Administration (TGA).

    Tel: 1300 066 055

  • Victoria
    Advice line

    Health professionals are encouraged to contact the Department of Health & Human Services, Immunisation Section

    Tel: 1300 882 008 OR Tel: 1300 882 924 Option 5

    9 am -12 pm & 2 pm - 3 pm (Mon-Fri)

    Further support:

    Royal Children’s Immunisation Telephone Advice Line (Paediatric only)

    Tel: 1300 882 924 Option 2

    Monash Immunisation (all ages)

    Tel: (03) 9594 6320 or 1300 882 924 Option 4

    Clinics

    The Royal Children’s Hospital Melbourne:

    • Specialist Immunisation Clinic including Telehealth

    • 1300 882 924 Option 1

    Monash Medical Centre (all ages)

    • Specialist Immunisation Clinic including Telehealth

    • 1300 882 924 Option 4

    Adverse events reporting

    A suspected AEFI in Victoria (VIC) can be reported to SAEFVIC by accessing the  SAEFVIC website.

    Tel: 1300 882 924 Option 1

  • Queensland
    Advice line

    Health professional are encouraged to contact their local Public Health Unit  as their first point of contact.

    Further support:

    Queensland Specialist Immunisation Service (QSIS)

    Tel: (07) 3068 1111 

    Calls  will be redirected to paediatric immunisation specialist

    Clinics

    Queensland Children’s Hospital (QSIS)

    • Specialist Immunisation clinic 

    • Telehealth - (07) 3068 1111

    Adverse events reporting

    A suspected AEFI in Queensland (QLD) can be reported by downloading the Qld Adverse Events Following Immunisation Reporting Form from the Queensland Health website.

    For further information contact your local PHU.

  • South Australia
    Advice line

    SA Health Immunisation Section 

    Tel: 1300 232 272

    Clinics

    Women’s & Children’s Hospital

    Adverse events reporting

    A suspected AEFI in South Australia (SA) can be reported via submission of the online Vaccine Reaction Reporting Form which can also be downloaded both options available on the South Australian Health website

    Tel: 1300 232 272

  • Western Australia
    Advice line

    Child & Adolescent Community Health Central Immunisation Clinic

    Tel: 08 9321 1312

    (8.30 am - 4.30 pm)

    For complex immunisation advice, contact Infectious Diseases Consultant (Perth Children’s Hospital) 

    Tel: 08 6456 2222

    Clinics

    Perth Children’s Hospital:

    The Stan Perron Immunisation Centre

    Specialist Immunisation Clinic

    Tel: 1300 551 142 

    Sir Charles Gairdner Hospital (adults)

    Central Immunisation Clinic

    Tel: 08 9321 1312

    Adverse events reporting

    A suspected AEFI in Western Australia (WA) must be notified to the Director of Communicable Disease Control Directorate at the Western Australian Department of Health.

    Notifications are made through the online WA Vaccine Safety Surveillance system (WAVSS) or a form can be downloaded both options available on the Government of Western Australia Department of Health website.

    Tel: 08 9321 1312

  • Australian Capital Territory
    Advice line

    Health Protection Service Immunisation Unit

    Tel: 02 6205 2300

    Clinics

    Centenary Hospital for Women and Children

    Specialist Immunisation Clinic

    Tel: 02 6205 2300

    Adverse events reporting

    A suspected AEFI in the Australian Capital Territory (ACT) can be reported by Immunisation Adverse Event reporting form available on the ACT Government ACT Health website

    Tel: 02 6205 2300

  • Tasmania
    Advice line

    DHHS Public Health Hotline

    Tel: 1800 671 738

    Clinics

    Royal Hobart Hospital 

    Paediatrician Specialist Medical Review Outpatients Clinic 

    Tel: 1300 135 513

    Adverse events reporting

    A suspected AEFI in Tasmania (TAS) can be reported directing to the Therapeutic Goods Administration using the National Adverse Events Following Immunisation reporting form available on the TGA website.

    Tel: 1800 671 738

  • Northern Territory
    Advice line

    NT immunisation advice line 

    Tel: 08 8922 8315 or 1800 008 002

    Clinics

    Royal Darwin Hospital or Alice Springs Hospital

    Refer to Paediatrician or medical specialist (adults)

    For further information contact the NT immunisation advice line

    Adverse events reporting

    A suspected AEFI in Northern Territory (NT) can be reported by the Adverse event following immunisation /vaccine failure form available on the Northern Territory Government Department of Health website

    Tel: 1800 008 002