For health professionals

• New South Wales

  Advice line - general immunisation	Health professionals are encouraged to contact their local PHU as their first point of contact. Tel: 1300 066 055 Further support: NSW Immunisation Specialist Service (NSWISS) Tel: 1800 NSWISS (1800 679 477) 9 am - 5 pm (Mon-Fri) For urgent after-hours advice about serious AEFI, call 02 9845 0000 and ask for the on-call immunisation specialist. NSWISS flyer available here.
  Advice line - COVID-19 vaccination	NSW Immunisation Specialist Service (NSWISS) Tel: 1800 NSWISS (1800 679 477) 9 am - 5 pm (Monday-Friday) For urgent after-hours advice about serious AEFI, call 02 9845 0000 and ask for the on-call immunisation specialist. NSWISS flyer available here.
  Clinics	The Children’s Hospital at Westmead: Specialist Immunisation Clinic Telehealth consultations 1800 679 477 Sydney Children’s Hospital Randwick: Specialist Immunisation Clinic - (02) 9382 1470 John Hunter Hospital Children’s Specialist Clinics (Paediatric Immunologist accepts referrals) - (02) 4921 3670
  Adverse events reporting	A suspected AEFI in NSW should be reported by contacting your local Public Health Unit (PHU). Your PHU will complete the National Adverse Events Following Immunisation (AEFI) Reporting Form and forward it to the NSW Health Immunisation Unit for forwarding to the Therapeutic Goods Administration (TGA). Tel: 1300 066 055

• Victoria

  Advice line - general immunisation	Health professionals may contact the Victorian Department of Health, Immunisation Unit by emailing immunisation@health.vic.gov.au   Further support: Royal Children’s Immunisation Hotline  Tel: 1300 882 924 Option 3 for general advice Monash Immunisation Service Tel: (03) 9594 6320 or 1300 882 924 Option 5
  Advice line - COVID-19 vaccination	For clinical advice, refer to the Victorian Department of Health Information hub - COVID vaccine https://www.coronavirus.vic.gov.au/information-hub-coronavirus-covid-19-vaccine or  call the National Coronavirus Hotline Tel: 1800 020 080 Option 4: Health enquiries To access the Victorian Specialist Immunisation Services (VicSIS), please refer to the VicSIS referral form. Reporting To report serious adverse events following immunisation (AEFI), visit Surveillance of Adverse Events Following Vaccination in the Community (SAEFVIC) website or call the Coronavirus Hotline 1800 675 398
  Clinics	The Royal Children’s Hospital Melbourne: Specialist Immunisation Clinic including Telehealth 1300 882 924 Option 1 Monash Medical Centre (all ages) Specialist Immunisation Clinic including Telehealth 1300 882 924 Option 4 The VicSIS (Victorian Specialist Immunisation Services) network VicSIS has been set up to provide specialist vaccination services to people who have had an adverse event following immunisation with COVID-19 vaccine or who are identified as at risk of an AEFI. VicSIS only accepts referrals by clinicians (i.e. no self-referrals).
  Adverse events reporting	A suspected AEFI in Victoria (VIC) can be reported to SAEFVIC by accessing the  SAEFVIC website. Tel: 1300 882 924 Option 1

• Queensland

  Advice line	Health professional are encouraged to contact their local Public Health Unit  as their first point of contact. Further support: Queensland Specialist Immunisation Service (QSIS) Tel: (07) 3068 1111  Calls  will be redirected to paediatric immunisation specialist
  Clinics	Queensland Children’s Hospital (QSIS) Specialist Immunisation clinic  Telehealth - (07) 3068 1111
  Adverse events reporting	A suspected AEFI in Queensland (QLD) can be reported by downloading the Qld Adverse Events Following Immunisation Reporting Form from the Queensland Health website. For further information contact your local PHU.

• South Australia

  Advice line - general immunisation	SA Health Immunisation Section  Tel: 1300 232 272
  Advice line - COVID-19	South Australian COVID-19 Specialist Immunisation Clinic COVID-19 Clinical Advisory Service Tel: 1300 232 272. 8.30 am – 5.00 pm (Monday to Friday) Serious AEFI related to COVID vaccines can also be reported on this number outside of business hours. All referrals to the South Australian COVID-19 Specialist Immunisation Clinic must be forwarded via fax or email using the SACSIC Referral Form (PDF 47KB). Fax: 08 7074 6247 Email: Health.RAHCOVIDVaccineAdverseEffects@sa.gov.au For more information on the SACSIC referral process refer to the SACSIC Clinical Referral Guide (PDF 272KB)
  Clinics	Women’s & Children’s Hospital Specialist Immunisation Clinic Tel: (08) 8161 8638
  Adverse events reporting	A suspected AEFI in South Australia (SA) can be reported via submission of the online Vaccine Reaction Reporting Form which can also be downloaded both options available on the South Australian Health website Tel: 1300 232 272

• Western Australia

  Advice line	For general advice: Health professionals are encouraged to contact the Child & Adolescent Community Health: Central Immunisation Clinic or local Public Health Unit  For further support or for complex immunisation advice: Stan Perron Immunisation Service Perth Children’s Hospital Tel: 08 6456 2222
  Clinics	Children Perth Children’s Hospital: Stan Perron Immunisation Service: Specialist Immunisation Clinic Department of Infectious Diseases Email: pch.immunisationcentre@health.wa.gov.au Tel: 08 6456 2222 Adults Sir Charles Gairdner Hospital  Immunology Department Tel: 08 6457 3333
  Adverse events reporting	WA notifications are made through the online WA Vaccine Safety Surveillance System https://www.aefican.org.au/Home/Info/WA. Visit WA Department of Health website for further details https://ww2.health.wa.gov.au/Articles/A_E/Adverse-event-following-immunisation-AEFI   Tel: 6456 0208  WA AEFI reporting line

• Australian Capital Territory

  Advice line - general immunisation and COVID-19 vaccinations	ACT Health Immunisation Unit Tel: 02 5124 9800 8.30 am to 4.30 pm After hours support available for urgent matters only on 02 5124 9800 (follow prompts)
  Clinics	Centenary Hospital for Women and Children Specialist Immunisation Clinic Tel: 02 6205 2300
  Adverse events reporting	A suspected AEFI in the Australian Capital Territory (ACT) can be reported by Immunisation Adverse Event reporting form available on the ACT Government ACT Health website Tel: 02 6205 2300

• Tasmania

  Advice line - general immunisation and COVID-19 vaccination	DoH Public Health Hotline Tel: 1800 671 738 Hours of support:  Monday – Friday: 8 am – 7 pm Saturday – Sunday: 8 am – 4 pm. On-call service available
  Clinics	Royal Hobart Hospital  Paediatrician Specialist Medical Review Outpatients Clinic  Tel: 1300 135 513
  Adverse events reporting	A suspected AEFI in Tasmania (TAS) can be reported directing to the Therapeutic Goods Administration using the National Adverse Events Following Immunisation reporting form available on the TGA website. Tel: 1800 671 738

• Northern Territory

  Advice line - general immunisation and COVID-19 vaccination	NT immunisation advice line  Tel: 08 8922 8315 or 1800 008 002
  Clinics	Royal Darwin Hospital or Alice Springs Hospital Refer to Paediatrician or medical specialist (adults) For further information contact the NT immunisation advice line
  Adverse events reporting	A suspected AEFI in Northern Territory (NT) can be reported by the Adverse event following immunisation /vaccine failure form available on the Northern Territory Government Department of Health website Tel: 1800 008 002